Reference

Terms & Conditions That Protect Your Account

These Terms & Conditions govern every action you take on carta 4d — from opening your account and depositing via DANA, OVO, GoPay or QRIS, to placing wagers…

Account eligibility depends on local lawTransactions via DANA, OVO, GoPay & QRIS24/7 account & policy supportIndonesian-market complianceFair-use rules enforced consistently

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What These Terms Cover on carta 4d

carta 4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

By accessing carta 4d and completing registration, you confirm that you have read and accepted every clause contained here. These Terms apply to all account activity: deposits made through DANA, OVO, GoPay or QRIS; withdrawals processed to your registered wallet; wagers on any title in our

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lobby, including Rocket Crash, Fishing God and Boxing Betting; and any communication sent through our support channels. Access to certain features depends on local law, and carta 4d reserves the right to restrict or suspend any account found to be in breach of these Terms. We
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may update this document at any time; continued use of the platform after a revision constitutes acceptance of the revised Terms. If you disagree with any clause, you must stop using the platform immediately and contact our team to close your account.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY CONTACT PATHS

Reach Us About These Terms Anytime

If any clause in these Terms is unclear or you need to raise a policy concern, our support team is available around the clock — including for players in Denpasar who prefer…

Live Chat Open the chat widget on any page to speak with a policy-aware agent in real time. Available 24 hours a day, seven days a week, including public holidays across Indonesia.

Email Support Send a detailed policy query to our support address and receive a written response within 24 hours. Attach any screenshots or transaction IDs related to your Terms concern for faster resolution.

Account Portal Log in and navigate to Settings > My Account > Policy Requests to submit a formal Terms query, request a data copy, or flag a clause you believe has been misapplied to your account.

ACCOUNT INTEGRITY & DATA

How We Uphold These Terms for Your Account

carta 4d enforces every clause in these Terms consistently across all accounts. Data handling, cookie use, session security and retention periods are all outlined below so you have a complete picture of…

Data Handling

We collect only the account data required to process your transactions and verify your identity. Your DANA, OVO, GoPay and QRIS wallet details are stored in encrypted form and never shared with third parties outside of payment processing.

Cookie Policy

We use session cookies to maintain your login state and analytical cookies to improve platform stability. You may adjust cookie preferences through your browser settings at any time without losing your account or transaction history.

Account Security

Two-step verification is available on all accounts and we strongly encourage you to enable it. If we detect unusual login activity, we will temporarily lock the account and contact you through your registered email before restoring access.

Data Retention

Transaction records, account logs and support conversations are retained for a minimum of five years in line with standard financial practice. You may request a copy of your stored data at any time via the Account Portal.

Who to Contact

For all data-related requests under these Terms — including correction, deletion or portability of your personal information — contact our Policy Team via live chat or email. We aim to fulfil all verified requests within seven business days.

Requesting Changes

To update your registered wallet (DANA, OVO, GoPay or QRIS), legal name or contact email, submit a change request through Settings > My Account. Identity verification is required before any sensitive account detail is amended.

Common Questions About Our Terms & Conditions

These are the questions we receive most often about our Terms & Conditions. If your question is not answered here, open a live chat conversation and a policy-trained agent will assist you directly. Every answer below reflects the current version of the Terms as published on this page.

These Terms apply to every registered account holder on carta 4d. Access to specific features or markets depends on local law, so eligibility may vary. By completing registration, you confirm that you have read and agreed to every clause in full.

We may revise these Terms at any time and will post the updated version on this page. Continued use of the platform after any revision constitutes acceptance. If a change affects your account materially, we will notify you via your registered email address.

A breach may result in a temporary suspension or permanent closure of your account, depending on severity. Any balance remaining in a suspended account will be reviewed under clause 8. You may appeal a suspension by contacting our Policy Team within 14 days.

Log in and go to Settings > My Account > Policy Requests, then select 'Request Data Copy'. Our Policy Team will prepare and deliver your data file within seven business days of verifying your identity. No fee is charged for a first request.

Yes. Under clause 4 of these Terms, all payment wallet details are stored in encrypted form. They are used exclusively for processing deposits and withdrawals on your account and are never passed to third parties outside the payment chain.

You may submit a deletion request via the Account Portal. Note that legal and financial regulations require us to retain certain transaction records for a minimum of five years, even after account closure. Our Policy Team will confirm exactly what can be removed.

The English version of these Terms published on carta4d.xyz is the binding version. Any translated summaries provided through support channels are for convenience only and do not override the wording on this page.

Terms & Conditions That Protect Your Account

Reach Us About These Terms Anytime

How We Uphold These Terms for Your Account

Data Handling

Cookie Policy

Account Security

Data Retention

Who to Contact

Requesting Changes

Common Questions About Our Terms & Conditions

01 Who do these Terms & Conditions apply to?

02 Can carta 4d change the Terms & Conditions without notice?

03 What happens if I breach the Terms & Conditions?

04 How do I request a copy of my personal data under these Terms?

05 Are my DANA, OVO, GoPay and QRIS wallet details protected?

06 Can I request that my account data be deleted?

07 Which language version of the Terms is legally binding?

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